Shipping policy

Welcome to Iornhorn. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy carefully before placing an order.

Order Processing Time

Orders are typically processed within 1–5 business days after payment is confirmed.
Processing times may be longer during holidays, sales, or high-demand periods.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary depending on your location:

United States: 7–15 business days
Canada: 10–20 business days
International Orders: 10–25 business days

Please note that these are estimated shipping times and delays may occur due to customs, weather, carrier issues, or high shipping volume.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.

Tracking Information

Tracking numbers will be provided once your order has shipped.
Please allow 2–5 business days for tracking updates to appear.

Lost, Stolen, or Delayed Packages

We are not responsible for shipping delays caused by carriers, customs, or incorrect shipping information entered by the customer.

If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

We may not be able to issue a refund or replacement.
Additional shipping fees may apply if the package is returned and needs to be resent.

Customs, Duties, and Taxes

International customers may be responsible for customs fees, import duties, or taxes charged by their country. These charges are not included in the item price or shipping cost.